Terms & Conditions
Pricing, Availability and Graphic Errors
The pricing listed on our website and the availability of our products are subject to change without notice. We reserve the right to change pricing or the availability of a product based on the company’s discretion. We do not take personal responsibility for any typos or errors in the artwork provided by the customer or a design created by one of our graphic designers. We send out electronic proofs to the customer for every custom order and it is up to the customer to proofread and check for typos. Once the proof is approved, the order will go to print and any reprints that the customer deems necessary due to typos, grammatical errors or low resolution graphics will be the customer’s personal and financial responsibility to resolve.
Graphic Design Policy
Our graphic design charge is $52/hour and is prorated in 15 minute increments. All orders requesting Popupbanner’s graphic design assistance will need prepayment for the product(s) and shipping before the order proceeds to our graphic design department. Once the design is completed and approved by the customer, the customer will be charged for the time used to create the artwork design. At the time the proof is sent to the customer, any changes to the design requested by the customer can be made for additional design time costs. Though the order can be cancelled and issued a refund for the product and shipping any time before the order proceeds to printing and production, graphic design costs cannot be refunded if the customer is dissatisfied with the finished design since the charge is based on the service provided, not on the finished product itself.
All residential shipping deliveries do not require a signature for delivery. Popupbanner does not assume responsibility for any lost or stolen items once the order has been delivered to the shipping address that the customer provided at the time the order was placed. Popupbanner does not take responsibility for any shipping errors if the order is delivered to the correct shipping address that is included on the order from. Any requests to make changes to shipping details can be made by calling or emailing Popupbanner. The ability to accommodate these changes will be based on the status of the pending order and the time frame given to make the requested changes.
All material on Popupbanner.com including examples, artwork, promotions, and illustrations are property of Popupbanner. Material from Popupbanner cannot be duplicated, copied, reproduced, posted or republished without the consent of Popupbanner.